My ranking commands don't work

It said “we had problems promoting bla bla bla” pls help me

Be more specific, I have no idea what you are asking help for. Also I think there is another duplicate of this topic somehwere else.

It said "Uh-Oh, we have problems demoting the user” how to fix it?

Hmm … you might want to ask @Noah if it’s his ranking center.

@Noah can u help me

Can I see heroku logs?

@add_ini_diniyhafiz_h can we please see your heroku logs? so @Noah here can assist you