Rank bot Failure to rank - Unknown Error

Alright so I just now made the rank bot and now I’m trying to promote someone, so I use the command it says attempting to promote someone and then it says Uh-Oh we had problems promoting that person. It says the same thing with the demote command. Can you please help me out?

Hola Amigo! :wave:

Welcome to the forums, have you used the handy :mag: feature before posting this topic?

Yes, I have used it. (Imma spam a few letters to go past the character thing so I can post) rtrefgfdfdgdfgfdgfdgfdgfdgdfg

Yeh, please don’t spam letters like that, I suppose if you’ve read all similar posts you know how to get your heroku logs and show them to me.

No, I don’t. How do you do it?

In other posts it says. Use the :mag: feature.

Not sure what that means.

It means you should use the search button to find older posts, as other posts have had the exact same issue & nobody bothers to search before asking.

Alright. Thank you. Will do.

1 Like

Alright, so I looked through some of them, all I see is that I did something wrong with my cookies, I did everything you said about the cookies.

Did you look at how to get heroku logs?


-----> Building on the Heroku-22 stack
-----> Determining which buildpack to use for this app
-----> Python app detected
-----> No Python version was specified. Using the buildpack default: python-3.10.6
To use a different version, see: Specifying a Python Runtime | Heroku Dev Center
-----> Installing python-3.10.6
-----> Installing pip 22.2.2, setuptools 63.4.3 and wheel 0.37.1
-----> Installing SQLite3
-----> Installing requirements with pip
Collecting fastapi==0.65.2
Downloading fastapi-0.65.2-py3-none-any.whl (51 kB)
Collecting ro_py==
Downloading ro_py- (69 kB)
Collecting asyncio==3.4.3
Downloading asyncio-3.4.3-py3-none-any.whl (101 kB)
Collecting python-dotenv==0.16.0
Downloading python_dotenv-0.16.0-py2.py3-none-any.whl (18 kB)
Collecting uvicorn==0.14.0
Downloading uvicorn-0.14.0-py3-none-any.whl (50 kB)
Collecting pydantic!=1.7,!=1.7.1,!=1.7.2,!=1.7.3,!=1.8,!=1.8.1,<2.0.0,>=1.6.2
Downloading pydantic-1.10.2-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (12.8 MB)
Collecting starlette==0.14.2
Downloading starlette-0.14.2-py3-none-any.whl (60 kB)
Collecting httpx
Downloading httpx-0.23.0-py3-none-any.whl (84 kB)
Collecting requests
Downloading requests-2.28.1-py3-none-any.whl (62 kB)
Collecting iso8601
Downloading iso8601-1.0.2-py3-none-any.whl (9.7 kB)
Collecting lxml
Downloading lxml-4.9.1-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.manylinux_2_24_x86_64.whl (6.9 MB)
Collecting asgiref>=3.3.4
Downloading asgiref-3.5.2-py3-none-any.whl (22 kB)
Collecting h11>=0.8
Downloading h11-0.13.0-py3-none-any.whl (58 kB)
Collecting click>=7.*
Downloading click-8.1.3-py3-none-any.whl (96 kB)
Collecting typing-extensions>=4.1.0
Downloading typing_extensions-4.3.0-py3-none-any.whl (25 kB)
Collecting certifi
Downloading certifi-2022.6.15-py3-none-any.whl (160 kB)
Collecting sniffio
Downloading sniffio-1.3.0-py3-none-any.whl (10 kB)
Collecting rfc3986[idna2008]<2,>=1.3
Downloading rfc3986-1.5.0-py2.py3-none-any.whl (31 kB)
Collecting httpcore<0.16.0,>=0.15.0
Downloading httpcore-0.15.0-py3-none-any.whl (68 kB)
Collecting urllib3<1.27,>=1.21.1
Downloading urllib3-1.26.12-py2.py3-none-any.whl (140 kB)
Collecting charset-normalizer<3,>=2
Downloading charset_normalizer-2.1.1-py3-none-any.whl (39 kB)
Collecting idna<4,>=2.5
Downloading idna-3.3-py3-none-any.whl (61 kB)
Collecting anyio==3.*
Downloading anyio-3.6.1-py3-none-any.whl (80 kB)
Collecting h11>=0.8
Downloading h11-0.12.0-py3-none-any.whl (54 kB)
Installing collected packages: rfc3986, python-dotenv, asyncio, urllib3, typing-extensions, starlette, sniffio, lxml, iso8601, idna, h11, click, charset-normalizer, certifi, asgiref, uvicorn, requests, pydantic, anyio, httpcore, fastapi, httpx, ro_py
Successfully installed anyio-3.6.1 asgiref-3.5.2 asyncio-3.4.3 certifi-2022.6.15 charset-normalizer-2.1.1 click-8.1.3 fastapi-0.65.2 h11-0.12.0 httpcore-0.15.0 httpx-0.23.0 idna-3.3 iso8601-1.0.2 lxml-4.9.1 pydantic-1.10.2 python-dotenv-0.16.0 requests-2.28.1 rfc3986-1.5.0 ro_py- sniffio-1.3.0 starlette-0.14.2 typing-extensions-4.3.0 urllib3-1.26.12 uvicorn-0.14.0
-----> Discovering process types
Procfile declares types → web
-----> Compressing…
Done: 41.3M
-----> Launching…
Released v3
https://roblox-ranking-api123456.herokuapp.com/ deployed to Heroku
Starting November 28th, 2022, free Heroku Dynos, free Heroku Postgres, and free Heroku Data for Redis® will no longer be available.
If you have apps using any of these resources, you must upgrade to paid plans by this date to ensure your apps continue to run and to retain your data. For students, we will announce a new program by the end of September. Learn more at Heroku’s Next Chapter | Heroku

Those are building logs, not application logs.

Also, please use code tags!

Alright, let me find everything.

Omg how do I view the logs?

Please just search it, many people have similar questions, they’ve been answered multiple times.

1 Like

Your clearly not searching hard enough, it’s a waste of time if each of us has to search for you.

In 30 SECONDS of searching, this is what I’ve found. Rank Management Center Not Working - #2 by cookie

Keep in mind the forums is going down for maintenance, so you may not be able to access this post…

Alright, thank you and sorry, but here it is.

2022-09-05T22:12:04.273498+00:00 app[web.1]: INFO: Shutting down
2022-09-05T22:12:04.273606+00:00 app[web.1]: INFO: Shutting down
2022-09-05T22:12:04.373905+00:00 app[web.1]: INFO: Waiting for application shutdown.
2022-09-05T22:12:04.374012+00:00 app[web.1]: INFO: Waiting for application shutdown.
2022-09-05T22:12:04.374035+00:00 app[web.1]: INFO: Application shutdown complete.
2022-09-05T22:12:04.374108+00:00 app[web.1]: INFO: Finished server process [10]
2022-09-05T22:12:04.374173+00:00 app[web.1]: INFO: Application shutdown complete.
2022-09-05T22:12:04.374242+00:00 app[web.1]: INFO: Finished server process [11]
2022-09-05T22:12:04.423937+00:00 app[web.1]: INFO: Stopping parent process [4]
2022-09-05T22:12:04.578456+00:00 heroku[web.1]: Process exited with status 0

Send a ranking request, but keep the logs open.

1 Like

How do I do that? Sorry.