Hey everyone!
For those of you who live in Canada — or have been seeing articles related to data networks — you may or may not have found out that the largest network service provider of Canada, known as Rogers Communications, has experienced a very major outage nationwide. This has lead to a series of problems, all of which I will explain below.
What is 'Rogers Communications?
Rogers is known as the largest — sometimes argued as the second-largest — network service provider in Canada. They’re responsible for managing millions of wireless, cable and Internet connection services, which most Canadians rely on to do things in everyday lives.
Where is this outage in-affect, and what are the impacts?
This outage is currently still in-affect throughout various places within Canada, as there are over 11 million wireless customers who use Rogers Communications as their provider. What’s worse, the presumably third-largest network service provider, known as Fido, is also down, due to the fact the company is under the control of Rogers as of some time ago.
This outage is a severe issue for major Canadian cities, such as Toronto (Canada’s largest city), large cities in Quebec, such as Quebec City and the popular island-city of Montreal. The Canadian capital city, Ottawa, is also affected by this, and many more cities as well.
Almost all major cities of all provinces are very affected by Rogers Communications outage, as government agencies such as the CRA (Canada Revenue Agency, they take your taxes) as well as CBSA (Canada Border Services Agency, they manage international travelers)
Now, this isn’t all … people aren’t even able to pay using debit and credits cards as well as tap-to-pay machines, as their cellphones don’t have any form of communication with the network service provider. Notably residents of Victoria in the British Columbia province aren’t able to pay property taxes, which is really essential.
What has Rogers Communications done about this?
Rogers Communications has stated that they are ‘making progress’ and ‘trying to get services back online’ as soon as possible. However, people are getting restless and this can harm the company’s reputation.
How are people still able to communicate?
Some people — like me — use another popular service provider known as Bell Canada, arguably the most popular or second-most popular network service provider in all of Canada.
Bell Canada has confirmed that their services are ‘still operational and unaffected’ by the outage of Rogers Communications.
Conclusion
All in all, this is something Canadians did not at all expect from a network service provider giant, and this outage will surely have some impact on the company and agencies as well as credit card companies. Lets hope this gets fixed soon, as many people are still left without network connection. 