Rank management center not working. How do I fix?

Development Support
1

Sorry for the spam. Okay so, whenever I try entering the game and try ranking myself it says: User owns gamepass! Now ranking! But then I get: HTTP 500 (Internal Server Error). How do I fix this?

2

Alright, let’s see your heroku logs, please!

3

Sorry I took so long, our time zones are different and you accidentally sent that at 4:45 am. :grin:

4 

ALL PROCESSES  
2021-12-04T14:43:23.867599+00:00 app[web.1]: INFO:     Shutting down
2021-12-04T14:43:23.878566+00:00 app[web.1]: INFO:     Shutting down
2021-12-04T14:43:23.967996+00:00 app[web.1]: INFO:     Waiting for application shutdown.
2021-12-04T14:43:23.968206+00:00 app[web.1]: INFO:     Application shutdown complete.
2021-12-04T14:43:23.968292+00:00 app[web.1]: INFO:     Finished server process [10]
2021-12-04T14:43:23.978983+00:00 app[web.1]: INFO:     Waiting for application shutdown.
2021-12-04T14:43:23.979112+00:00 app[web.1]: INFO:     Application shutdown complete.
2021-12-04T14:43:23.979178+00:00 app[web.1]: INFO:     Finished server process [11]
2021-12-04T14:43:24.035796+00:00 app[web.1]: INFO:     Stopping parent process [4]
2021-12-04T14:43:24.166266+00:00 heroku[web.1]: Process exited with status 0
2021-12-04T19:53:07.248057+00:00 heroku[web.1]: Unidling
2021-12-04T19:53:07.285137+00:00 heroku[web.1]: State changed from down to starting
2021-12-04T19:53:11.586867+00:00 heroku[web.1]: Starting process with command `uvicorn main:app --host=0.0.0.0 --port=${PORT:-5000}`
2021-12-04T19:53:12.995347+00:00 app[web.1]: INFO:     Uvicorn running on http://0.0.0.0:24959 (Press CTRL+C to quit)
2021-12-04T19:53:12.995407+00:00 app[web.1]: INFO:     Started parent process [4]
2021-12-04T19:53:15.085949+00:00 heroku[web.1]: State changed from starting to up
2021-12-04T19:53:14.480968+00:00 app[web.1]: INFO:     Started server process [10]
2021-12-04T19:53:14.481073+00:00 app[web.1]: INFO:     Waiting for application startup.
2021-12-04T19:53:14.481430+00:00 app[web.1]: INFO:     Application startup complete.
2021-12-04T19:53:14.486861+00:00 app[web.1]: INFO:     Started server process [11]
2021-12-04T19:53:14.495902+00:00 app[web.1]: INFO:     Waiting for application startup.
2021-12-04T19:53:14.495903+00:00 app[web.1]: INFO:     Application startup complete.
2021-12-04T19:53:16.460211+00:00 heroku[router]: at=info method=GET path="/" host=roblox-ranking-api-fa.herokuapp.com request_id=e9e4f376-332f-4e69-8701-e31ad3b1f923 fwd="120.152.65.113" dyno=web.1 connect=0ms service=2ms status=404 bytes=173 protocol=https
2021-12-04T19:53:16.460092+00:00 app[web.1]: INFO:     120.152.65.113:0 - "GET / HTTP/1.1" 404 Not Found
2021-12-04T19:53:26.494708+00:00 app[web.1]: INFO:     120.152.65.113:0 - "GET /group/members/?groupid=12760887&key=ILIKECAKEITISTHEBEST HTTP/1.1" 200 OK
2021-12-04T19:53:26.495280+00:00 heroku[router]: at=info method=GET path="/group/members/?groupid=12760887&key=ILIKECAKEITISTHEBEST" host=roblox-ranking-api-fa.herokuapp.com request_id=c4e6c7e2-24d3-4a0e-be9e-cd65df0a94fa fwd="120.152.65.113" dyno=web.1 connect=0ms service=432ms status=200 bytes=144 protocol=https
5

This is my application logs.

6

when I get the error code it says that its in ranking manager on line 13, this is the code:

local response = HttpService:GetAsync(url_with_data)
7

Put in your cookie again, don’t log out of the bot, just close chrome completely.

8

Okay, but do I have to stay in on the bots account every single time? That would be a knock off ngl :frowning:

9

Woah, I think your getting the wrong end of the stick here; this is what you need to do.

Image from Gyazo

And then get your cookie and then just close out the browser, you just can’t press the log-out button.

In incognito mode, it will “forget” your logged into roblox on that account once you close the tab.

If your still having issues, hop onto discord and we will call.

10

sorry not trying to be rude :smiley:

11

I understand, just try to read out your message out-loud.

And once you have got the cookie:

12

yup i got it :smiley: just getting it now

13

A full guide if you need a little bit more help:

14

I just gotta go afk for a few hours sorry :frowning:

1 Like
15

If it still doesn’t work after this feel free to call me on discord at: cookie#6666.

If you can’t call I will find another way that we can fix it.

16

Its just for something important. I don’t have discord sorry…

17

Alright, I will most likely be asleep, it is currently 2:00AM, can I have your time zone?

18

Mines currently 12pm, sorry for disturbing you!

19

We can also try this.

20

No worries, I wasn’t asleep, lol.