Ranking bot is not working - Unkown error

Development Support
1

It kept saying “Uh-oh we had problems promoting user” how do I fix it??

2

Hello, welcome to the cookie tech forums!

Have you read previous posts before posting this?

3

Yep. And I have read all, nothing match with my problems.

4

Alright, can you get the heroku logs for me?

5 
2022-09-11T14:01:26.092168+00:00 app[web.1]: INFO:     Shutting down
2022-09-11T14:01:26.092200+00:00 app[web.1]: INFO:     Shutting down
2022-09-11T14:01:26.192607+00:00 app[web.1]: INFO:     Waiting for application shutdown.
2022-09-11T14:01:26.192614+00:00 app[web.1]: INFO:     Waiting for application shutdown.
2022-09-11T14:01:26.192756+00:00 app[web.1]: INFO:     Application shutdown complete.
2022-09-11T14:01:26.192840+00:00 app[web.1]: INFO:     Application shutdown complete.
2022-09-11T14:01:26.192840+00:00 app[web.1]: INFO:     Finished server process [11]
2022-09-11T14:01:26.192936+00:00 app[web.1]: INFO:     Finished server process [10]
2022-09-11T14:01:26.282406+00:00 app[web.1]: INFO:     Stopping parent process [4]
2022-09-11T14:01:26.426557+00:00 heroku[web.1]: Process exited with status 0
6

Try sending a request, keep in mind this won’t really be feasible as we can’t use Heroku any more.

7

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